Privacy Policy

Last Updated: March 17, 2025

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This Privacy Policy describes how Turnkey Concierge, LLC ("we," "us," or "our") collects, uses, and shares personal information of visitors to our website, www.conciergeturnkey.com (the "Website").

1. Information We Collect

We may collect the following types of personal information from you:

• Information You Provide Directly:
   

  • Contact Information: When you contact us through our website (e.g., via contact forms, email links), we may collect your name, email address, phone number, and any other information you provide in your message.

  • Information Submitted in Forms: If you fill out any other forms on our website (e.g., to request a consultation, subscribe to a newsletter), we will collect the information you submit.

  • Information Provided During Consultations or Services: If you become a client, we may collect additional personal information necessary to provide our consulting services, which will be governed by our client agreement.

• Information Collected Automatically:
   

  • Log Data: Our servers automatically record certain information when you interact with our Website, such as your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.  

  • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our Website. This may include your preferences, pages you visit, and how long you spend on those pages. You can manage your cookie preferences through your browser settings (see Section 5 below).  

  • Device Information: We may collect information about the device you use to access our Website, including the device type, operating system, and unique device identifiers.  

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2. How We Use Your Information

We may use your personal information for the following purposes:

• To Respond to Your Inquiries: To communicate with you and respond to your requests, questions, or feedback.  

• To Provide Our Services: To deliver our consulting services to clients, including communication, project management, and fulfilling contractual obligations.

• To Improve Our Website: To analyze website usage and trends, personalize your experience, and improve the content and functionality of our Website.

• For Marketing and Communication Purposes: With your consent where required by applicable law, we may send you newsletters, marketing emails, or other promotional materials about our services or industry insights. You can opt-out of receiving these communications at any time (see Section 6 below).

• For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, or government requests.

• To Protect Our Rights and Safety: To protect our rights, property, or safety, and the rights, property, or safety of others.

• For Other Legitimate Business Purposes: As permitted by applicable law.

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3. How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We may engage third-party service providers to assist us with various functions, such as website hosting, data analysis, email marketing, and customer service. These service providers will have access to your personal information only to the extent necessary to perform their services and are obligated to protect it.  

• Business Transfers: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.  

• Legal Authorities: We may disclose your personal information to law enforcement agencies, government bodies, or other authorized third parties if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  

• With Your Consent: We may share your personal information with third parties with your explicit consent.

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4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.  

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To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.  

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5. Cookies and Your Choices

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality of our Website.  

We may use different types of cookies, including:

• Essential Cookies: These cookies are necessary for the basic functioning of our Website.  

• Analytics Cookies: These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously.

• Marketing Cookies: These cookies may be used to track your browsing activity across websites to deliver targeted advertisements.  

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You may also be able to opt-out of certain third-party tracking through mechanisms provided by those third parties.

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6. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the following:

• Right to Access: You may have the right to request access to the personal information we hold about you.

• Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

• Right to Erasure (Right to be Forgotten): In certain circumstances, you may have the right to request that we delete your personal information.  

• Right to Restriction of Processing: In certain circumstances, you may have the right to request that we restrict the processing of your personal information.  

• Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  

• Right to Object: You may have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.  

• Rights Related to Automated Decision-Making: You may have rights related to automated decision-making, including profiling.

• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.  

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To exercise any of these rights, please contact us using the contact information provided in Section 9 below. We may need to verify your identity before processing your request.  

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7. Data Security

We have implemented reasonable security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [mention specific security measures you take, e.g., encryption, firewalls, secure servers]. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.  

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8. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.  

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  

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Turnkey Concierge, info@conciergeturnkey.com

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10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any updates. Material changes to this Privacy Policy will be communicated more prominently, such as by email notification or a notice on our Website.